PRIVACY POLICY
Effective Date: 01/26/26
This Privacy Policy describes how TipTow & Co. (“we,” “us,” “our”) collects, uses, and shares information when you use tiptowco.com (the “Site”).
- Information We Collect
- We may collect information you provide directly to us, such as:
- Name
- Email address
- Phone number
- City/state
- Details about your RV/trailer, service request, parts request, or trailer sale request
- Messages you send via forms, email, or text
We may also collect limited information automatically, such as:
IP address
Device type and browser
Pages visited and actions taken on the Site
Approximate location (city/region level)
Cookies or similar technologies (if enabled)
- How We Use Information
- We use your information to:
- Respond to inquiries and provide services
- Provide quotes, scheduling, and communication
- Discuss parts sourcing or recommendations
- Facilitate trailer-sale inquiries you request
- Improve the Site and user experience
- Maintain security and prevent fraud
- Sharing of Information
- We do not sell your personal information.
- We may share information only as needed to:
- Service providers that help operate the Site (hosting, analytics, email)
- Parts distributors or vendors when you request parts sourcing or fulfillment (limited to what’s needed)
- Legal or safety reasons if required by law
- Cookies and Analytics
- We may use analytics tools to understand how visitors use the Site. These tools may use cookies or similar technologies. You can control cookies through your browser settings and, where applicable, device settings.
- Communications
- If you contact us, we may respond by phone, text, or email using the contact details you provide. Standard message and data rates may apply when texting.
- Data Retention
- We keep personal information only as long as needed to respond to your request, provide services, maintain records, and meet legal or business requirements.
- Security
- We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is 100% secure.
- Children’s Privacy
- The Site is not intended for children under 13, and we do not knowingly collect personal information from children.
- Your Choices
- You may request to access, correct, or delete your personal information by contacting us at the email below, subject to legal and operational requirements.
- Changes to This Policy
- We may update this Privacy Policy from time to time. Changes are effective when posted with an updated Effective Date.
- Contact
- Email: kenny@tiptowco.com